An executive assistant in iMessage.
Follow-ups and scheduling consume the gaps between meetings.
Attorneys reread long inquiry threads before meetings.
For: Intake attorneys and the team responsible for executive assistance in legal.
The team has a privileged consult brief for the assigned attorney, with source evidence and an explicit approval before any external action. Track preparation minutes per consultation against a baseline; do not assume automation improves it.
A connected workflow that uses authorized inquiry notes, conflict status, and appointment context to summarize facts as allegations, link source messages, and list unanswered intake questions. It produces a privileged consult brief for the assigned attorney.
AI can summarize facts as allegations, link source messages, and list unanswered intake questions. It drafts and organizes; it does not authorize spending, commitments, clinical decisions or customer communication. The intake attorney verifies the source facts and approves the final action.
Intake attorney is accountable. People approve customer-facing, sensitive, financial, and legally binding actions.
A named person approves customer-facing messages, spending, record changes and binding commitments before release. Pre-approved scripts are versioned; exceptions stop for review.
Every handoff has an owner. Select a step to open or close its detail.
Start when: A cleared consultation enters the next-day calendar. Connect only authorized inquiry notes, conflict status, and appointment context. The intake attorney confirms the request is authorized and in scope.
Use the authorized records to summarize facts as allegations, link source messages, and list unanswered intake questions. Preserve the original language alongside the draft and label uncertain fields.
Check a privileged consult brief for the assigned attorney against the original records and current policy. Correct errors and escalate exceptions to the qualified specialist; do not auto-approve.
After explicit approval, save a privileged consult brief for the assigned attorney in the system of record. Send only approved messages to verified recipients. Record the version and prevent duplicate delivery.
Review preparation minutes per consultation each week, sample completed records for quality, and resolve held items. Change the rules only after reviewing actual errors and staff feedback.
Connect Clio, Microsoft 365, Document management system through approved APIs or controlled exports. Map record identifiers first; test permissions and field updates in a sandbox. Vendor names describe possible connections, not a guarantee of an available integration or license.
This week, have your intake attorney time five examples of this work. Use redacted copies of authorized inquiry notes, conflict status, and appointment context to make a privileged consult brief for the assigned attorney manually, then list which fields required judgment.
Follow-ups and scheduling consume the gaps between meetings.
Advisors switch between systems to build a briefing.
Email, calls and webforms produce disconnected intake trails.
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